Whistleblower Channel Compliant with Law 14,457/2022
Structure an effective whistleblower channel that meets the requirements of Law 14,457/2022 (Brazil's Workplace Harassment Prevention Law) and compliance best practices.
Implement a whistleblower channel that guarantees anonymity, non-retaliation, and effective investigation, meeting legal obligations for companies with a CIPA (Internal Accident Prevention Commission—required for companies above a certain size threshold in Brazil).
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Prompt objective
Implement a whistleblower channel that guarantees anonymity, non-retaliation, and effective investigation, meeting legal obligations for companies with a CIPA (Internal Accident Prevention Commission—required for companies above a certain size threshold in Brazil).
Real use case
MetalSul Indústria, a metalworking company in Caxias do Sul with 450 employees and mandatory CIPA, must implement a whistleblower channel before its next Empresa Cidadã (citizen company) audit, after Law 14,457/2022 made the channel mandatory for harassment prevention purposes.
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Prompt
Structure a complete whistleblower channel for [COMPANY NAME], with [NUMBER] employees, operating in the [SECTOR] industry.\\\\\\\\n\\\\\\\\n**Requirements under Law 14,457/2022 (Brazil's Workplace Harassment Prevention Law):**\\\\\\\\n- Channel mandatory for companies with CIPA\\\\\\\\n- Focus on preventing and combating sexual harassment and workplace violence\\\\\\\\n- Anonymity and confidentiality guaranteed\\\\\\\\n- Defined investigation timeline\\\\\\\\n\\\\\\\\n**Structure across the following dimensions:**\\\\\\\\n\\\\\\\\n1) **Access Channels** (multi-channel):\\\\\\\\n - Web platform (anonymous)\\\\\\\\n - Toll-free hotline (24/7 or business hours)\\\\\\\\n - Mobile app\\\\\\\\n - Dedicated email\\\\\\\\n - Management: internal or outsourced? Pros and cons\\\\\\\\n\\\\\\\\n2) **Channel Scope** (types of reports):\\\\\\\\n - Moral and sexual harassment\\\\\\\\n - Discrimination\\\\\\\\n - Fraud and embezzlement\\\\\\\\n - Corruption and bribery\\\\\\\\n - Conflict of interest\\\\\\\\n - Code of Ethics violations\\\\\\\\n - Workplace safety risks\\\\\\\\n\\\\\\\\n3) **Handling Process**:\\\\\\\\n - Receipt and triage (SLA: [NUMBER] hours)\\\\\\\\n - Severity classification (1 to 4)\\\\\\\\n - Investigation committee: composition, recusal procedures\\\\\\\\n - Investigation steps (with timelines)\\\\\\\\n - Final report and recommendations\\\\\\\\n - Feedback to reporter (without breaking anonymity)\\\\\\\\n - Record-keeping and statistics\\\\\\\\n\\\\\\\\n4) **Reporter Protection**:\\\\\\\\n - Technical anonymity guarantee (IP, metadata)\\\\\\\\n - Non-retaliation policy (with penalties)\\\\\\\\n - Post-report monitoring of identified reporters\\\\\\\\n\\\\\\\\n5) **Governance**:\\\\\\\\n - Ethics Committee: composition, term, responsibilities\\\\\\\\n - Channel independence from the hierarchy under investigation\\\\\\\\n - Board/Executive reporting: frequency and content\\\\\\\\n - KPIs: average resolution time, substantiation rate, channel trust\\\\\\\\n\\\\\\\\n6) **Communication and Engagement**:\\\\\\\\n - Internal launch plan\\\\\\\\n - Mandatory channel training\\\\\\\\n - Periodic campaigns to encourage use\\\\\\\\n\\\\\\\\nBase this on Law 14,457/2022, Brazil's Anti-Corruption Law (Law 12,846/2013), Brazil's Labor Law (CLT, Articles 482 and 483), and ISO 37002:2021 guidelines.
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