NAP Consistency Audit and Location Data Cleanup
Audit and correct name, address, and phone inconsistencies across the entire digital ecosystem of the business.
Ensure 100% NAP (Name, Address, Phone) consistency across all digital touchpoints, eliminating contradictory signals that confuse Google about the actual business location.
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Prompt objective
Ensure 100% NAP (Name, Address, Phone) consistency across all digital touchpoints, eliminating contradictory signals that confuse Google about the actual business location.
Real use case
Silva & Associados Law Firm moved offices 8 months ago, but Google still shows the old address in the Knowledge Panel. A search for 'advocacia silva campinas' reveals 5 different addresses across 5 platforms: Google shows the old one, Facebook has the new one but with incorrect postal code, the OAB (Brazilian Bar Association) lists the closed branch's CNPJ, and Reclame Aqui displays a phone number that no longer exists.
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Replace the placeholders with your own context before you run the prompt. That usually improves the first output more than adding more instructions later.
Prompt
Conduct a complete NAP consistency audit for [BUSINESS NAME], CNPJ [TAX ID NUMBER], with [NUMBER] locations. Correct data (source of truth): - Name: [EXACT NAME AS ON CNPJ] - Location 1 Address: [FULL ADDRESS WITH POSTAL CODE] - Location 2 Address: [FULL ADDRESS WITH POSTAL CODE] (if applicable) - Main phone: [PHONE NUMBER] - WhatsApp: [NUMBER] - Website: [URL] - Email: [EMAIL] **Phase 1 — Complete digital presence scan:** Search for the business across ALL these sources and record the data found: **Organic search:** - Search: '[BUSINESS NAME]' → record what appears in the Knowledge Panel - Search: '[NAME] [CITY]' → verify Map Pack - Search: '[PHONE NUMBER]' → verify where it appears - Search: '[ADDRESS]' → verify associations **Google platforms:** - Google Business Profile (each location) - Google Maps (verify correct pin placement) - Google Merchant Center (if e-commerce) **Social media:** - Facebook (page info) - Instagram (bio + contact) - LinkedIn (company data) - Twitter/X (bio) **Directories and platforms:** - Reclame Aqui - Apontador / GuiaMais / TeleListas - Foursquare - Apple Maps - Bing Places - Waze - Industry directories: [LIST] **Official records:** - Receita Federal (CNPJ/QSA) - Junta Comercial (Business Registry) - Professional association (CRM/OAB/CREA/CRC if applicable) **Phase 2 — Inconsistency map:** Spreadsheet with columns: | Platform | Name Found | Address Found | Phone Found | Status (✅ correct / ❌ incorrect / ⚠️ outdated) | Required Action | Priority | Classify each inconsistency: - 🔴 Critical: Google, Facebook, Reclame Aqui (highest impact) - 🟡 Important: High-DA directories, Apple Maps - 🟢 Minor: Small directories, old listings **Phase 3 — Correction plan:** For each platform with incorrect data: - Edit URL / ownership claim URL - Correction process (step by step) - Estimated processing time - Required document (CNPJ, utility bill, etc.) Correction order: 1. Google Business Profile (same day) 2. Facebook and Instagram (same day) 3. Reclame Aqui (24h — requires documentation) 4. Apple Maps + Bing Places (48h) 5. Tier 2 and 3 directories (weeks 2-3) 6. Duplicate listings: request removal **Phase 4 — Prevention and monitoring:** - Official NAP document (PDF for team) — any new registration MUST use this data - Data change checklist: if address/phone changes, list of ALL places to update - Quarterly monitoring: re-audit all platforms - Monitoring tool: BrightLocal Citation Tracker or Moz Local - Alert: any employee creating a new listing MUST follow the NAP standard Deliver the complete audit spreadsheet, prioritized correction plan, and official NAP document.
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How to use this prompt
- 1Replace the key placeholders first: BUSINESS NAME, TAX ID NUMBER, NUMBER, EXACT NAME AS ON CNPJ.
- 2Replace any bracketed placeholders like [this] with your own context.
- 3Add extra background information when you want more tailored results.
- 4Combine multiple prompts in one conversation when you need a richer output.
- 5Save your best-performing prompts so they are easy to reuse later.
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