Multilingual Support Script Framework for Global Customer Bases

Create a multilingual support script framework for [COMPANY NAME], supporting [LANGUAGES LIST] for customers in [REGIONS/COUNTRIES].\\\\\\\\n\\\\\\\\n**Core Framework (language-independent):**\\\\\\\\n- Universal greeting structure\\\\\\\\n- Standard information collection sequence\\\\\\\\n- Escalation triggers (same across all languages)\\\\\\\\n- Closing and satisfaction survey\\\\\\\\n- Brand voice principles (adaptable per culture)\\\\\\\\n\\\\\\\\n**Per-Language Adaptation:**\\\\\\\\nFor each of [NUMBER] languages:\\\\\\\\n- Greeting: formal vs. informal register (cultural norms)\\\\\\\\n- Politeness markers: how to show respect in each language\\\\\\\\n- Direct vs. indirect communication style\\\\\\\\n- Common phrases and their cultural equivalents\\\\\\\\n- Taboo topics or expressions to avoid\\\\\\\\n- Regional variations (e.g., Brazilian vs. European Portuguese)\\\\\\\\n\\\\\\\\n**Script Templates (for each language):**\\\\\\\\n1) Initial greeting and qualification\\\\\\\\n2) Order/service status inquiry\\\\\\\\n3) Technical troubleshooting\\\\\\\\n4) Complaint handling\\\\\\\\n5) Billing question\\\\\\\\n6) Cancellation request\\\\\\\\n7) Escalation to specialist\\\\\\\\n8) Closing and feedback request\\\\\\\\n\\\\\\\\n**Quality Assurance:**\\\\\\\\n- Native speaker review process\\\\\\\\n- Back-translation verification\\\\\\\\n- Cultural sensitivity checklist\\\\\\\\n- Response time SLA by language\\\\\\\\n- Agent language proficiency requirements\\\\\\\\n\\\\\\\\n**Tools and Resources:**\\\\\\\\n- Translation memory system\\\\\\\\n- Glossary of product terms per language\\\\\\\\n- Phrase library for common responses\\\\\\\\n- Real-time translation support for rare languages\\\\\\\\n\\\\\\\\nInclude complete scripts in [PRIMARY LANGUAGE] with adaptation notes for each additional language.