Telemedicine implementation under CFM Resolution 2.314/2022
Complete guide to launching teleconsultation services within regulatory requirements.
Implement teleconsultation legally, securely, and profitably, meeting all requirements of CFM Resolution 2.314/2022 (Brazilian Federal Council of Medicine) while maintaining quality equivalent to in-person care.
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Prompt objective
Implement teleconsultation legally, securely, and profitably, meeting all requirements of CFM Resolution 2.314/2022 (Brazilian Federal Council of Medicine) while maintaining quality equivalent to in-person care.
Real use case
Dr. Carlos, a general practitioner in Manaus, wants to serve patients from river communities in Amazonas via telemedicine. He needs a structure that works with limited internet, complies with CFM regulations, and is financially viable with a R$ 120-180 fee.
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Prompt
Develop a complete telemedicine implementation plan for [PHYSICIAN/CLINIC NAME], [SPECIALTY], in [CITY]/[STATE], under CFM Resolution 2.314/2022 (Brazilian Federal Council of Medicine). **1) LEGAL REQUIREMENTS (CFM Resolution 2.314/2022):** - Permitted modalities: teleconsultation, teleinterconsultation, telediagnosis, remote monitoring - Mandatory prior in-person consultation (when applicable) - Specific informed consent form for telemedicine - Mandatory documentation in electronic health record - Digital prescription: authorized platforms (Memed, Nexodata, etc.) - Digital medical certificate: validity requirements - Situations where teleconsultation is CONTRAINDICATED **2) TECHNICAL INFRASTRUCTURE:** - Video platform: comparison of 5 Brazilian options - (Conexa Saúde, Doctoralia, Amplimed, iClinic, Zoom for Healthcare) - Minimum requirements: camera, lighting, internet, audio - Professional setting for the physician (background, lighting) - Backup plan for internet instability - LGPD (Brazilian data protection law): encryption, storage, recording (yes or no?) **3) TELECONSULTATION SCRIPT:** Pre-consultation (5 minutes before): - Technical checklist (camera, mic, internet) - Patient document verification Opening (3 minutes): - Professional introduction - Verbal consent collected and recorded - Identity verification Adapted history-taking (15 minutes): - Remote examination techniques (asking patient to show symptoms) - Specialty-specific questions for [SPECIALTY] - Red flags requiring in-person visit Conduct (5 minutes): - Digital prescription - Test orders - Written instructions sent via chat Closing: - Summary, scheduled follow-up, channel for questions **4) PRICING:** - Suggested teleconsultation fee: R$ [AMOUNT] (private patients) - Insurance providers that cover teleconsultation: [LIST] - TUSS code for teleconsultation - Remote follow-up packages **5) TELEMEDICINE MARKETING:** - Communication to existing patient base - Website page explaining the service - FAQ addressing patient concerns about online consultations **6) METRICS:** - Target teleconsultations/week: [NUMBER] - Patient satisfaction (NPS telemedicine vs. in-person) - Conversion rate: first teleconsultation → in-person consultation - Monthly incremental revenue
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